Welcome to the CoverMySix Help Center
Need help? Review these frequently asked questions to get assistance, or contact support at [email protected].
Simply click on the link provided to you or you can access our general assessment at CoverMySix.com.
Ensure you’re using a supported browser and that you have a stable internet connection. Clearing your browser cache can also help. If the problem persists, contact CoverMySix at [email protected] or (216) 428-6256.
Yes, if the survey creator has enabled the ‘save and continue’ feature. You’ll receive a unique link to return to your saved responses.
Access to, or an understanding of, your company’s corporate documents (operating agreement, employee handbook, customer terms and conditions, vender agreements, etc.) will be helpful to complete the assessment.
Yes. Our third-party survey provider adheres to GDPR regulations and employs robust security measures to protect user data.
Refresh your browser. If the issue persists, note the error message and contact [email protected].
Once submitted, responses can’t be edited unless you retake the survey or contact [email protected].
Your custom assessment will be emailed to the email address provided in the assessment. If you do not receive your report, check your spam folder. If you’re unable to locate the email, contact [email protected].
Our assessment is optimized for all most popular browsers, including Chrome, Firefox, Safari, and Edge.
For technical issues, reach out CoverMySix support an [email protected]. For report-related queries, contact [email protected] or call (216) 428-6256.
The frequency of updates depends on industry, jurisdiction and updates to laws and regulations.
Contact CoverMySix support at [email protected].