CoverMySix Privacy Policy 

Last Updated: 10/16/2023

Introduction 

CoverMySix, LLC is an Ohio limited liability company (the “Company,” “Us” or “We”). We respect your privacy and are committed to protecting it through our compliance with this policy. This policy describes the types of information we may collect from you or that you may provide when you visit or use the website https://covermysix.com and/or its online services (collectively, the “Website“) as well as our practices for collecting, using, maintaining, protecting, sharing, and disclosing that information. This policy applies to information we collect: 

• When you visit this Website and/or use its online services; 
• In email, text, and other electronic messages between you and this Website; and 
• When you interact with our advertising and applications available on third-party websites and services, if those applications or advertising include links to this policy. 

It does not apply to information collected by: 

• Us offline or through any other means, including on any other website operated by Company or any third party; or 
• Any third party, including through any application or content (including advertising) that may link to or be accessible from or on the Website. 

Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. Our Website is intended for a U.S. audience.  If you visit or use our Website, your information may be transferred or processed in the United States.  If you do not agree with our policies and practices, your choice is not to use our Website. By accessing or using this Website, you agree to this privacy policy. This policy may change from time to time. Your continued use of this Website after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.‌ 

Children Under the Age of 13 

Our Website is not intended for children under 13 years of age. No one under age 13 may provide any personal information to or on the Website. We do not knowingly collect personal information from children under 13. If you are under 13, do not use or provide any information on this Website or on or through any of its features/register on the Website, make any purchases through the Website, use any of the interactive or public comment features of this Website or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or user name you may use. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us at [email protected]. 

Information We Collect About You and How We Collect It 

We collect several types of information from and about users of our Website, including information: 

• By which you may be personally identified, such as name, postal address, e-mail address, telephone number, or any other identifier by which you may be contacted online or offline (“personal information”); 
• That is about you but individually does not identify you; and/or 
• About your internet connection, the equipment you use to access our Website and usage details. 

We collect this information: 

• Directly from you when you provide it to us; and 
• Automatically as you navigate through the site. Information collected automatically may include usage details, IP addresses, operating systems, browsers, and information collected through cookies, web beacons, and other tracking technologies. 

Information You Provide to Us 

The information we collect on or through our Website may include: 

• Information that you provide by filling in forms on our Website. This includes information provided when registering to use our Website, subscribing to our service, posting material, or requesting further services. We may also ask you for information when you enter a contest or promotion sponsored by us, and when you report a problem with our Website. 
• Records and copies of your correspondence (including email addresses) if you contact us. 
• Your responses to surveys that we might ask you to complete for research purposes. 
• Details of transactions you carry out through our Website and of the fulfillment of your orders. You may be required to provide financial information before placing an order through our Website. 
• Your search queries on the Website. 

You also may provide information to be published, displayed (hereinafter, “posted”) or transmitted to other users of the Website or third parties (collectively, “User Contributions”). Your User Contributions are transmitted to others at your own risk. Although we limit access to certain pages, please be aware that no security measures are perfect or impenetrable. Additionally, we cannot control the actions of other users of the Website with whom you may choose to share your User Contributions. Therefore, we cannot and do not guarantee that your User Contributions will not be viewed by unauthorized persons. 

Information We Collect Through Automatic Data Collection Technologies 

As you navigate through and interact with our Website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including: 

• Details of your visits to our Website, including traffic data, location data, logs, and other communication data and the resources that you access and use on the Website. 
• Information about your computer and internet connection, including your IP address, operating system, and browser type. 

We also may use these technologies to collect information about your online activities over time and across third-party websites or other online services (behavioral tracking). 

The information we collect automatically is statistical data and may include personal information, but we may maintain it or associate it with personal information we collect in other ways or receive from third parties. It helps us to improve our Website and to deliver a better and more personalized service, including by enabling us to: 

• Estimate our audience size and usage patterns. 
• Store information about your preferences, allowing us to customize our Website according to your individual interests. 
• Speed up your searches. 
• Recognize you when you return to our Website. 

The technologies we use for this automatic data collection may include: 

• Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting, you may be unable to access certain parts of our Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Website. 
• Flash Cookies. Certain features of our Website may use local stored objects (or Flash cookies) to collect and store information about your preferences and navigation to, from, and on our Website. Flash cookies are not managed by the same browser settings as are used for browser cookies. 
• Web Beacons. Pages of our Website and our e-mails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity). 

We do not collect personal information automatically, but we may tie this information to personal information about you that we collect from other sources, or you provide to us. 

Third-Party Use of Cookies and Other Tracking Technologies 

Some content or applications, including advertisements, on the Website are served by third parties, including advertisers, ad networks and servers, content providers, and application providers. These third parties may use cookies alone or in conjunction with web beacons or other tracking technologies to collect information about you when you use our website. The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different websites and other online services. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content. 

We do not control these third parties’ tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly. For information about how you can opt out of receiving targeted advertising from any providers, see Choices About How We Use and Disclose Your Information below. 

How We Use Your Information 

We use information that we collect about you or that you provide to us, including any personal information: 

• To present our Website and its contents to you; 
• To provide you with information, products, or services that you request from us; 
• To fulfill any other purpose for which you provide it; 
• To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection of amounts to be paid under any such contracts;  
• To notify you about changes to our Website or any products or services we offer or provide though it;  
• To allow you to participate in interactive features on our Website;  
• In any other way we may describe when you provide the information;  
• For any other purpose with your consent. 

We may also use your information to contact you about goods and services that may be of interest to you. For information about how you can opt out of receiving information about goods and services, see Choices About How We Use and Disclose Your Information below.   

We may use the information we have collected from you to enable us to display advertisements to our advertisers’ target audiences. Even though we do not disclose your personal information for these purposes without your consent, if you click on or otherwise interact with an advertisement, the advertiser may assume that you meet its target criteria.  

Disclosure of Your Information 

We may disclose aggregated information about our users, and information that does not identify any specific individual for business purposes, where permissible under applicable laws and regulations. 

We may disclose personal information that we collect, or you provide as described in this privacy policy: 

• To our subsidiaries and affiliates; 
• To contractors, service providers, and other third parties we use to support our business; 
• To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Company’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by Company about our Website users is among the assets transferred; 
• To third parties to market their products or services to you if you have not opted out of these disclosures; 
• To fulfill the purpose for which you provide it; 
• For any other purpose disclosed by us when you provide the information; 
• With your consent. 

We may also disclose your personal information: 

• To comply with any court order, law, or legal process, including to respond to any government or regulatory request; 
• To enforce or apply our terms of use and other agreements, including for billing and collection purposes; 
• If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Company, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction. 

Choices About How We Use and Disclose Your Information 

We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information: 

• Tracking Technologies and Advertising. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of this site may be inaccessible or not function properly. 
• Disclosure of Your Information for Third-Party Advertising. If you do not want us to share your personal information with unaffiliated or non-agent third parties for promotional purposes, you can opt-out by sending us an email stating your request to [email protected]. 
• Promotional Offers from the Company. If you do not wish to have your contact information used by the Company to promote our own or third parties’ products or services, you can opt-out by sending us an email stating your request to [email protected]. If we have sent you a promotional email, you may send us a return email asking to be omitted from future email distributions. This opt out does not apply to information provided to the Company as a result of a product purchase, licensing subscription, product service experience or other transaction. 
• Targeted Advertising. If you do not want us to use information that we collect or that you provide to us to deliver advertisements according to our advertisers’ target-audience preferences, you can opt-out by sending us an email stating your request to [email protected]. 
• We do not control third parties’ collection or use of your information to serve interest-based advertising. However, these third parties may provide you with ways to choose not to have your information collected or used in this way. 

Data Security 

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. 

The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone. We urge you to be careful about giving out information in public areas of the Website. The information you share in public areas may be viewed by any user of the Website. Unfortunately, the transmission of information via the Internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website. 

California Consumer Privacy Notice 

If you are a California resident, you may have certain rights under The California Consumer Privacy Act (“CCPA”) regarding your personal information. This section describes your CCPA rights and explains how to exercise those rights. To exercise one or more of your rights, contact us at: [email protected]. 

Right to Know and Data Portability 

You may request that we disclose certain information to you about our collection and use of your personal information over the past twelve (12) months (the “right to know”). Once we receive your request and confirm your identity, we will disclose to you: 

1. The categories of personal information we collected about you. 
2. The categories of sources from which we collected the personal information about you. 
3. Our business or commercial purpose for collecting or using that personal information. 
4. The categories of third parties with whom we share that personal information. 
5. If we sold or disclosed your personal information for a business purpose, two separate lists disclose: 

• sales, identifying the personal information categories that each category of recipient purchased; 
• disclosures for a business purpose, identifying the personal information categories that each category of recipient obtained; and 
• the specific pieces of personal information we collected about you (also called a data portability request). 

We do not provide a right to know or data portability disclosure for business-to-business personal information. You may only submit a request to know twice within a 12-month period. 

Right to Delete  

You have the right to request that we delete any of your personal information that we collected from you and retained, subject to certain exceptions (the “right to delete”). Once we receive your request and confirm your identity, we will review your request to see if your information is subject to any exceptions that allow or require us to retain your information. We may deny your deletion request if retaining the information is necessary for us or our service provider(s) to: 

1. Complete the transaction for which we collected the personal information, provide a good or service that you requested, take actions reasonably anticipated within the context of our ongoing business relationship with you, fulfill the terms of a written warranty or product recall conducted in accordance with federal law, or otherwise perform our contract with you. 
2. Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities. 
3. Debug products to identify and repair errors that impair existing intended functionality. Exercise free speech, ensure the right of another consumer to exercise their free speech rights, or exercise another right provided for by law. 
4. Comply with the California Electronic Communications Privacy Act (Cal. Penal Code § 1546 seq.). 
5. Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when the information’s deletion may likely render impossible or seriously impair the research’s achievement if you previously provided informed consent. 
6. Enable solely internal uses that are reasonably aligned with consumer expectations based on your relationship with us. 
7. Comply with a legal obligation. 
8. Make other internal and lawful uses of that information that are compatible with the context in which you provided it. 

 We will delete or deidentify personal information not subject to one of these exceptions and will direct our service providers to take similar action. 

Exercising Your Rights to Know or Delete 

You, or a person registered with the California Secretary of State that you authorize to act on your behalf, may submit a verifiable request to know or delete your personal information. You may also submit a verifiable request on behalf of your minor child. To exercise your rights to know or delete, please email us at [email protected], or call us at (216) 428-6256. Your request to know or delete must: 

• Describe the nature of your request with enough detail that lets us reasonably understand, evaluate, and respond to your request; and 
• Provide enough information so that we can reasonably verify you are the person whose information we collected (or that you are that person’s authorized representative) including, if we request it, a copy of your government-issued identification. 

 We cannot respond to your request if we cannot reasonably verify your identity, confirm you are authorized to make the request, and/or confirm that the personal information requested actually relates to you. 

You do not need to create an account with us to submit a request to know or delete. However, we do consider requests made through your password-protected account sufficiently verified when the request relates to the personal information associated with that specific account. 

All information you provide in support of a request to know or delete will only be used by us to confirm your identity, confirm your authorization to make the request, and/or verify your relationship to the information requested. 

Response Timing and Format 

We will confirm receipt of your request within ten (10) business days. If you do not receive confirmation within the 10-day timeframe, please call us at (216) 428-6256 and email us at [email protected].

We endeavor to substantively respond to a verifiable consumer request within forty-five (45) days of its receipt. If we require more time (up to another 45 days), we will inform you of the reason and extension period in writing. 

If you have an account with us, we will deliver our substantive response to that account. If you do not have an account with us, we will deliver our response by mail or electronically, at your option. 

Any disclosures we provide will only cover the 12-month period preceding our receipt of your request. The response we provide will also explain the reasons we cannot comply with a request, if applicable. For right-to-know requests, we will produce your personal information in a format that is readily useable and should allow you to transmit the information from one entity to another entity without hindrance. 

We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that a request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request. 

Personal Information Sales Opt-Out and Opt-In Rights 

You have the right to direct us to not sell or share your personal information to third parties at any time (the “right to opt-out”). We do not sell the personal information of consumers we actually know are less than 16 years old, unless we receive affirmative authorization (the “right to opt-in”) from either the consumer or the parent or guardian of a consumer if less than 13 years old. Consumers who opt-in to personal information sales may opt-out of future sales at any time. 

To exercise the right to opt-out, you (or your authorized representative) may submit a request to us by contacting us at: [email protected]. 

Right of Non-Discrimination 

We will not discriminate against you for exercising any of your CCPA rights. Unless permitted by the CCPA or other applicable law, we will not: 

• Deny you goods or services; 
• Charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties; 
• Provide you a different level or quality of goods or services; 
• Suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services; 

However, we may offer you certain financial incentives permitted by the CCPA that can result in different prices, rates, or quality levels. Any CCPA-permitted financial incentive we offer will reasonably relate to your personal information’s value and contain written terms that describe the program’s material aspects. Participation in a financial incentive program requires your prior opt-in consent, which you may revoke at any time. 

CCPA Rights Request Metrics 

Metrics regarding the consumer rights requests we received from all individuals/California residents in the preceding 12 months may be provided upon your verifiable written request. 

Other California Privacy Rights 

California’s “Shine the Light” law (Civil Code Section § 1798.83) permits California residents who use our Website to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please contact us at [email protected].

Changes to Our Privacy Policy 

We may change this Privacy Policy from time to time.  When we do, we will notify you by appropriate means such as by posting the revised policy on this page with a new “Last Updated” date. You can find the date the policy was last updated at the top of the page. Any changes to this Privacy Policy will become effective when posted unless indicated otherwise.  You are responsible for periodically visiting our Website and this Privacy Policy to check for any changes. 

 Contact Information 

To ask questions or submit comments about our Privacy Policy and our privacy practices, contact us at: 

CoverMySix, LLC 
600 E. Granger Road, Suite 200 
Cleveland, OH 44131 

ATTN: [email protected] 

Please ensure that the subject line of your correspondence contains the word, “PRIVACY”, so that that we can ensure that your correspondence is routed in a timely and efficient manner.